For zoos

Run your membership program without the paperwork.

Passes, park content, visitor reports, and your team — everything a membership program needs, in one dashboard your staff will actually enjoy using.

See plans & pricing Talk to us

Plastic cards & printing

become digital passes issued the moment a member registers.

Paper maps & printed schedules

become a live map and hours you update in seconds.

Radio calls & sticky notes

become a tracked issue queue with photos and assignments.

Membership & entry

Passes that manage themselves.

  • Every registration issues an active pass with a unique QR code — no fulfillment step, no mailing.
  • Individual, Family, Senior, and Child pass types with optional expiry dates.
  • Gate staff validate a pass in one scan and get a clear valid / suspended / expired / not-found answer.
  • Suspend or reactivate a pass instantly — lost phones and lapsed renewals handled without deleting anything.
  • Expired passes close themselves automatically every night, and every scan is recorded so you can see visit activity.
9:41 ●●●

Membership Card

Membership status

Active

Jordan Avery

Individual pass

No expiry

View Digital Card

What's on today

Red panda feeding — 2:00 PM, Asia Trail

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Map

Restrooms
Food
Exhibits
Aquarium
Home Map Pass News
Park content

Publish once, every phone updates.

  • Multiple maps (main park, aquarium, seasonal areas) with exhibits, food, restrooms, and attractions pinned by coordinates.
  • Vendor directory with types, hours, contact details, and cashless flags — linked to their spot on the map.
  • Weekly hours plus seasonal schedules with effective dates. Members always see the right times.
  • News with drafts, scheduled publishing, and featured images — and notifications that reach members' phones.
  • Active/inactive toggles everywhere, so you can stage changes before visitors see them.
Operations

Problems reach the right person, with a photo attached.

Visitor issue reports

A guest spots a broken fountain, snaps a photo, picks a category, and sends. It lands in your queue with location details — even from anonymous visitors.

Assignment & tracking

Assign reports to staff, track open / in-progress / resolved, add resolution notes, and clear batches with bulk actions.

A morning dashboard

Open-issue counts, your personal assigned queue, and pass stats (active members, scans today, expiring soon) greet your team at login.

Your team, right-sized access

Zoo admins manage everything. Gate and grounds staff get exactly what their job needs — validating passes, working issues, posting news — and nothing they don't. Invite teammates by email in minutes.

Your brand, front and center

Your own address — yourzoo.zoopass.com — with your name, colors, and logo in the app. Members join your zoo, not a generic platform. An in-dashboard guide gets new staff productive on day one.

Simple plans for zoos of every size

Plans & pricing

Flat monthly or annual pricing — no per-member fees, no surprise invoices. Two months free on annual billing. Every plan includes the free member app, QR gate validation, and the full zoo dashboard.

Choose by how many active members you serve. Multi-site systems and custom onboarding are available on Flagship — or talk to us for an enterprise quote.

Optional setup packages (data import, staff training, map pin setup) available from $500. Membership pricing for your visitors stays 100% under your control — ZooPass only bills the zoo.

Bring your zoo to ZooPass.

Set up your workspace, load your park, and invite your team — most zoos are live in an afternoon. Prefer a guided rollout? Flagship includes onboarding help.

See plans & pricing Talk to us